Privacy Policy

Introduction

Welcome to DhwaniNi Music. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online music education platform.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide and deliver our music education courses and services
• Process payments and manage course enrollments
• Communicate with you about your account, courses, and updates
• Provide personalized learning experiences and recommendations
• Send feedback sessions and schedule one-on-one sessions
• Improve our platform, services, and user experience
• Send important notices and administrative information
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends

Third-Party Services

We use trusted third-party services to operate our platform. These services have their own privacy policies:

• Supabase: Authentication and database services
• Razorpay: Secure payment processing
• Vercel Analytics: Website analytics and performance monitoring
• Google Tag Manager: Marketing and analytics
• Resend: Email delivery services
• Mux: Video streaming and content delivery

These third parties may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your authentication session (Supabase authentication cookies)
• Remember your preferences and settings
• Track your progress through our courses
• Analyze website traffic and usage patterns
• Improve our services and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure authentication, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Data Portability: Request your data in a structured, machine-readable format
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at the email address provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course progress and assignment data may be retained to maintain your learning history and certificates. If you request account deletion, we will delete or anonymize your information in accordance with applicable laws.

Children's Privacy

Our services are intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.